1. Acceptance of Terms
These Terms of Service ("Terms") are a binding agreement between you and Relyn Labs ("Relyn Labs," "we," "us," or "our") governing your use of relynlabs.com (the "Site") and our lead generation service (the "Service"). By using the Site, submitting our form, or purchasing leads, you agree to these Terms and to our Privacy Policy. If you are agreeing on behalf of a company, you represent that you have authority to bind that company, and "you" refers to it. If you do not agree, do not use the Site or Service.
2. The Service
Relyn Labs is a business-to-business (B2B) lead generation service. We identify potential business clients ("Leads") in the industries we serve and deliver them to you through a private spreadsheet shared only with you. That is the entire Service: we do not provide software, sales, marketing, consulting, or outreach on your behalf. Available industries, volume tiers, and delivery schedules may change over time.
3. Eligibility
The Service is for businesses only and is not offered to consumers for personal, family, or household purposes. You must be at least 18 years old and able to form a binding contract to use it.
4. Form Submissions and Communications
Information you submit through the Get Connected form or otherwise provide to us will be stored in our records. By submitting it, you agree that we may contact you by email or phone, using the details you provide, about your request, the Service, pricing, and your account. You may ask us to stop at any time by emailing access@relynlabs.com. You also agree that we may send notices, invoices, and other communications electronically, and that electronic communications satisfy any legal requirement that they be in writing.
You agree that the information you provide is accurate and that you will keep it up to date.
5. Orders, Pricing, and Payment
Leads are priced by volume tier. The price, tier, industry, and delivery terms for your order will be confirmed with you before you are billed. You agree to pay all fees when due, along with any applicable taxes. We may change pricing for future orders with reasonable advance notice; price changes do not affect orders already paid for. Unpaid amounts may result in suspension of deliveries.
Because Leads are information that cannot be returned once delivered, all fees are non-refundable except as expressly agreed in writing by Relyn Labs.
6. Lead Delivery and Your Spreadsheet
Leads are added to a private spreadsheet that we share with you. You are responsible for keeping access to that spreadsheet limited to authorized people within your company and for telling us promptly if you believe someone has gained unauthorized access.
7. No Guarantee of Results
We work to deliver accurate, relevant Leads, but we do not guarantee that any Lead will respond, become a customer, or generate revenue, or that every detail in a Lead is accurate or current. How and when you follow up with Leads is entirely up to you.
8. Your Use of Leads
Leads are licensed to you for your own internal business use: contacting potential clients for your own products or services. You agree that you will not:
- Resell, sublicense, share, publish, or otherwise distribute Leads to any third party
- Use Leads for any unlawful, deceptive, harassing, or abusive purpose
- Use Leads to contact consumers for personal, family, or household purposes
You are solely responsible for complying with all laws that apply to how you contact Leads, including laws governing commercial email, telephone calls, text messages, and do-not-call lists, such as the CAN-SPAM Act, the Telephone Consumer Protection Act, and applicable state and international laws. You agree to honor any request from a Lead to stop contacting them.
9. Acceptable Use of the Site
You agree not to submit false information, use automated tools to submit forms or scrape the Site, interfere with the Site's security or operation, or use the Site or Service for any unlawful purpose.
10. Intellectual Property
The Relyn Labs name, logo, Site content, and the compilations of Leads we produce are owned by Relyn Labs. Except for the limited license to use delivered Leads described in Section 8, nothing in these Terms transfers any rights in our intellectual property to you.
11. Disclaimer of Warranties
THE SITE, THE SERVICE, AND ALL LEADS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELYN LABS AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, BUSINESS OPPORTUNITIES, OR DATA, ARISING OUT OF OR RELATED TO THE SITE, THE SERVICE, OR ANY LEAD, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE ONE (1) MONTH BEFORE THE EVENT GIVING RISE TO THE CLAIM.
13. Indemnification
You agree to defend, indemnify, and hold harmless Relyn Labs and its owners, employees, and contractors from any claims, damages, losses, fines, penalties, and expenses, including reasonable attorneys' fees, arising out of or related to your use of Leads, your communications with Leads, your violation of these Terms, or your violation of any law or the rights of any third party.
14. Suspension and Termination
We may suspend or stop providing the Service to you at any time if you violate these Terms, fail to pay, or use Leads in a way that we reasonably believe creates legal risk. You may stop using the Service at any time. Sections 5 (as to amounts owed), 7, 8, and 10 through 19 survive termination.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state courts located in Sheridan County, Wyoming, or the United States District Court for the District of Wyoming, and you and Relyn Labs consent to the personal jurisdiction of those courts. Before filing any claim, each party agrees to try in good faith to resolve the dispute informally by written notice for at least thirty (30) days.
16. Force Majeure
We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including outages of internet, hosting, or third-party services, natural disasters, labor disputes, or government action.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Changes apply going forward; your continued use of the Site or Service after an update means you accept the revised Terms.
18. General
Entire agreement. These Terms, our Privacy Policy, and any written order confirmation are the entire agreement between you and Relyn Labs about the Service and replace any prior understandings. Severability. If any part of these Terms is found unenforceable, the rest remains in effect. No waiver. Our failure to enforce any provision is not a waiver of our right to do so later. Assignment. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Independent parties. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship. Headings. Section headings are for convenience only.
19. Contact
Questions about these Terms, or legal notices, can be sent to access@relynlabs.com.